<%NOJS_WARNING%>

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"No allow rule found in windows firewall for tcp <port>, license checkout might not be accessible"

Check that you have allowed the configured ports in your firewall.

If you are using a third-party firewall (or no firewall at all), you can ignore this message. We can only check this successfully, if the Windows firewall is active.

"Network error 995 on TCP connect: The I/O operation has been aborted because of either a thread exit or an application request."

This error occurs when the 3DViewStation cannot reach the License Manager. Another indicator here is the 3-second timeout on the client, visible in the timestamps in the log files.

Possible reasons can be:

Check the network connection on the PC running the 3DViewStation. A VPN connection may be required.

The License Manager is not running.

The required ports on the server running the License Manager are not opened.

The 3DVS.lic contains the hostname, which can not be resolved. Try the IP address instead.

"TCP error on read: End of file (error code 2)" and "Server received an invalid message by x.x.x.x (Message: …)"

These two errors can occur if a program other than the 3DViewStation sends messages to the server running the License Manager on the configured port (default 6200).

Another reason can be a 3DViewStation with an old floating license which is communicating over the x-formation interface and therefore sending other messages than expected by the new License Manager. To check the version, open the 3DVS.lic in a text editor. If the value of "Floating" is 1, contact your administrator.

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